Welcome to the United Academy

Your training for all things United


Content Editing / Drafting

Case Responding

Content Reporting

Administrator Settings

Are you new to United?

Please visit this page to check out the console training videos from start to finish.

Watch All Videos

Contact Us

Our support team is available Monday - Friday from 8:00 am EST until 8:00 pm EST.

Submit a ticket

You can submit a ticket to our support team here.

Send us an email

You can send an email directly to our support team at support@silvercloudinc.com

Give us a call

Call our toll free number: (800) 654-0510, option 1.